The staff is the backbone of Grande Dental Care. We realize that we are in a service industry – you are our customers and our first and foremost duty is to serve you.
You can be assured that you will be greeted cordially when you come in, that your questions will be answered courteously and that your dental procedures will be performed professionally. Our staff is one of the most experienced in the Herndon region with every member of our team having at least over 10 years of experience. We take great pride in our work and aim to provide you with personalized, comfortable and professional dental care.
Our front office staff help you schedule your appointments, answer any insurance related questions you may have and assist you with any paperwork. They are known for extending every courtesy possible, both over the phone and in person. Dental insurance, unlike regular insurance, is daunting and requires complex paperwork. As a professional courtesy, we will file your insurance claims for you as our front office staff are experts when it comes to navigating dental insurance claims. They routinely help our patients understand and maximize the utilization of their dental plan benefits.
General Office Manager
Ana handles all your insurance paperwork. From helping you fill out insurance forms to filing claims online, she is our go-to person for anything related to insurance. Ana has an over 10 years experience managing dental insurance claims. She enjoys helping our patients and is eager to help you understand the complexities of dental insurance so you can maximize your dental coverage and minimize your expenses.
Ana began her career as an office manager assistant for a large medical group practice, handling claims for more than eight doctors. She learned to get explanations of insurance benefits and relate that information accurately to clients. She transitioned into the field of dentistry eight years ago and has been working as an office manager ever since.
Our clinical staff assists the doctor in performing procedures. They are in charge of prepping you, ensuring that you are comfortable in the doctor’s examination rooms, and answering any questions you may have before the doctor arrives. We have some of the most well trained and experienced dental assistants and hygienists in the region.
Carla, our lead dental assistant, is responsible for prepping patients for dental procedures and for assisting the doctor in taking care of your dental care needs. She has over three years of experience working as a dental assistant in the United States. Prior to arriving in the United States, she practiced general dentistry in Bolivia for 10 years. She has a Master’s degree in orthodontics and a post graduate degree in oral rehabilitation, aesthetics and occlusion from Bolivia. She continues her training even today and most recently completed the six month smiles (short term orthodontic treatment) training program to assist Dr. Grande – making her the lead ortho-dental assistant in the practice.
Carla, a native of Bolivia, is fluent in English and Spanish. She arrived in the US in 2010 with her husband. She loves reading books and watching movies when she is not at her second job as the mother of her two small children.